Hi,
I signed up for a subscription on 23/01, but unfortunately I still can't access member only areas such as the How To section.
I checked my subscriptions under "My Stuff" and it just says my subscription is "PENDING" still.
I've been waiting thinking it would eventually clear, but this does not seem to be the case

Really sorry and I only apologise for the long delay. I'm not sure what's went wrong, but I've manually upgraded your account now.

Thanks very much!! I can confirm its all working now