guess what guys

it went bang no lie
back firing and smoke all over the place, from behind must of looked like my car was on fire, so off to ford tomorrow first thing, and what a very very very unhappy customer i am,

well pissed off

I found you have to test the dip stick about three times to get a reading from it, at first it looks like you have no oil but try it again and the oil level appears on the stick.
But after reading your post about your car back firing I would say you defiantly have a problem mate. Take it back and demand a new one.

the_dude, how did it go at ford today??

i am very interested at what they said about your engine.

Any news yet mate?

Terrible what happened, hope you get it sorted.

right here we go, when i stoped the first time saturday just gone, that when the RAC came out, and he was the one that said there was no oil in it, he check the engine for about 30mins, then he put 2ltrs of oil in it,
and told me check it next time before u use the car when the engine is cold
so i used it sunday, look at it in the moring before i went to work and there was hardly any oil on the dip stck, i would of said that there abit more oil on the dip stick when i checked it sunday moring, but still it wasn't even near the min line, after work on sunday as i was doing a day shift and finished 19:00pm pick up the g/f from her mum and dads house, and nothing from it, not a jiffy, i got about 20 mins from my g/f parents house,

i pulled off a set of lights and i could just tell something was wrong (u just get that feeling) so i put my foot down abit hard it was going as it should (at this point nothing happing out of the ordinary) i was only doing about 25mph at this time, i got to 40 in a 50mph limit and then the Bang came and all the miss firing, shit loads of smoke coming out the back corsing trouble every where, i had hardly any drive, the car was f**ked!!! so the RAC came out and done what they do take me home and the car to th dealer,

when i got to the dealer yesterday (monday) they told me the oil was well over filled with oil, which i asked the question, the the RAC looked at it he said no oil was in it and i also told them what the RAC guy told me to do and the mechanic laughed at me, he said that with all high performanace engines or engines that have be mantained to a good standard then the oil should almost be clear, and he said with the RAC guy looing at it in the night time he might not of been able to see the oil!!!

so i hear u ask now as the RAC have duffed up me car, i have to go trough ford lines of elimanation, because this could invaildate my warrenty, so i am in the middle or trying to push them and keeping on their good side

today(tuesday) i got the car back after they kept it in and checked it over night, they emptyed the oil to the right level and steam cleaned it for me in side and out aparantly, i gave ford customer service a ring and they told me that it wouldnt invailadate my warrenty, which i was plaesed about, and what they did say was, take the car home next time u r off (which is thursday) if still there r things u dont like or something wrong give us a ring and we will take this further, but i am still taking back to ford thursday but a differant branch, and i am gonna get them to do the full works, cos the engine has a ticking noise to it and not a purrrrrrrring noise to it, and when i turn the engine off, u can hear this soft fate buzzing noise going on for about 10secs followed bye a pop at the end!!!!!

but it doesnt seem to be effecting the over all performance of the engine tho, but still

sorry for the late reply i was abit too stress to wright this out last night and i was in bed cos i am on my night shit now!!!!!

whatever you do, call them back and demand for a new engine and tell them your engine still runs like a big pile of iron.

dont say yes to the crap they said to you. if your engine starts to smell there is something wrong. there is no other side to this story. just demand a new engine or you will get some serieus problems after a year or more.

i know dude, but a rang ford customer service after i had been at dagenham motors so all i had to go by is what dagenahm motors say, but now i know exactly where i stand, they r gonna wish that hadnt of pissed me around

As i said m8, you have every right to take the car back and demand another car. Instead of asking for a new engine... just ask for a new car.

Scotty stop banging on about claiming for a new car, that's not going to happen. particularly as they are claiming the oil was overfilled by a third party. Encouraging him to rant and rave at the dealer is not going to do him any favours as they may just close doors and turn around and tell him to naff off and speak to the RAC. They can pass the blame on this very easily if they wanted to so actions need to be carefully considerd. Warrantty only covers damage sustained by faulty Ford parts.
The_Dude - It is important here that you note down every strange noise, smell, vibration etc.. where and when it happened, what investigating work was done and what ther results where (and any fixes put in place). Ford say the oil was overfilled yet you say you checked it before the engine was run one morning?

Quote:

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the mechanic laughed at me, he said that with all high performanace engines or engines that have be mantained to a good standard then the oil should almost be clear, and he said with the RAC guy looing at it in the night time he might not of been able to see the oil!!!

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This is bollocks. This engine is not a high performance unit by any stretch of the imagination, the oil whether it be fully synthetic or Castrols finest mineral will still be perfectly visible to the expert eye. To say that an RAC guy can't read a dipstick is frankly laughable. The first thought I had when I read your thread was that perhaps the wrong length dipstick was fitted, but you say your car broke down prior to the oil being dipped, so something definitely isn't right somewhere from the outset. I've held off replying as I don't know what's been done where, it's why I never lift the bonnet on my car - if it breaks then Ford replace, simple. The moment I try and fix anything then the warranty can be questioned.
I personally would get my facts perfectly clear as to what happened and when. I would try and establish what went wrong and who ultimately was responsible. Ford will likely not replace anything here unless you can prove that the car was faulty when it left the factory.

I'm sorry for your troubles and hpoe you get it sorted ASAP.

Fair comment there Hugh, your probaby right about Ford passing the book but as Dude said, this problem occured from the offset, the RAC bloke wouldn't add more oil unless he was certain there wasn't a substantial amount.

Maybe it would be a good idea to contact the RAC and ask for a report from the person who filled your car with the oil and the reasons why, if it hasn't already been stated in the receipt he gave you at the time.

There is a law somewhere that states if you are not happy with a product it can be taken back and fully refunded, with the note from the RAC the blame is put back onto FORD, it would be in there court.

Maybe it would develop into a tennis game with hitting the blame to each other but someones got to be at fault and it needs to be sorted.

Well im just pleased me and you have different ways of thinking Hugh (mines obviously better ofcourse), or views wouldn't be much good only in one direction

I tell you what tho... i managed to get a whole 1200 word assignment done at 2am thismorning (9/3/05), eyes wern't holding up to much mind.

i see what u guys r saying, but i spoke to ford customer service and not dagnemham motors and they told me that it doesnt effect anything that the RAc bloke done, i am still intitled for eveything, the girl at ford customer service said all the RAC guy was trying to fix your car so u can get home and take it the dealer, so when i get in tomorrow moring. i am going str8 down to the garage next to me, gonna pay for them to have alook at it and see what needs doing give me a list and i am gonna go str8 back to dagenham motors with the bill that the other garage charged me as well!!!

ford customer service said i can do this to a certain extent they just told me to tell the garage(not dagenham motors) to look and write down what the prob could be and not take anything apart or it will invalidate my warranty.

so the good news is that i am covered still, now i am gonna hit them hard, i aint having the same crap that i had to put up with, with my focus ebony, i have had enough, i'm not gonna go in and rant and rave just gonna stand firm and take not bull shit off them, i'm not spending almost 14K for them not to do anything!!!