#8084 - 16/03/05 09:59 AM
From a Ford dealers point of view..............!
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Fiesta Fan
Registered: 15/03/05
Posts: 111
Loc: North Manchester
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Hello! I've been following peoples ups and downs with there cars on this (cracking) site for a while now and thought it was time I joined! I also thought some people might want a Ford Dealers perspective on some issues raised with there new cars and experiences with Ford, any new product news, production changes, updates and offers. I own a Retail Ford Dealership in North Manchester (Kempster Ford) so I am in a fortunate position to test and run almost any Ford car, I've had 3 ST170's, a Mondeo ST220 and ST TDCI and I am currently running a Fiesta ST in Colorado Red with side stripes and the interior pack. (Does this qualify me for a little green 'O'???!) I would love to hear peoples feedback on their cars and their dealership experiences - and if ther's any thing I can help with I can. Thanks, Ian 
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#8085 - 16/03/05 12:17 PM
Re: From a Ford dealers point of view..............!
[Re: LocalFordDealer]
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Fiesta Maniac
Registered: 02/01/05
Posts: 6067
Loc: Shoreham-by-Sea, W. Sussex, UK
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Hey Ian  This is a really useful POV to have thanks for joining. My question is this: Why is it when I ordered my car on 24th January I am having to wait til 2nd April (its only an estimated delivery date so I'm expecting it to be delayed further!) and yet some that ordered theirs in early/mid February, the same spec and colour have got theirs early March? My build date was changed from 3rd March to 10th (luckily it was built then) & this has made the delay worse. I know poor Hallmark & Phyzzo are waiting even longer. Hallmark ordered his the same time as I did and Phyzzo ordered his in November!!! Whats the delay? Why do some people get theirs sooner?
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#8089 - 16/03/05 03:50 PM
Re: From a Ford dealers point of view..............!
[Re: LocalFordDealer]
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Porsche 997 Turbo & ST150
Registered: 27/02/04
Posts: 18100
Loc: Nuneaton, Warwickshire
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Welcome to the Site Ian!!! Its great that you have joined up. Always nice to get a view from the other side and someone in the know. Im sure you will be met with possitive comments as im sure on other forums a dealer might get flamed for the current situation. I hope you carry on enjoying the site and forum! Any problems then just give me or an admin a message and we will help in every way we can!!! Also you can have your green  
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#8090 - 16/03/05 03:53 PM
Re: From a Ford dealers point of view..............!
[Re: Scotty]
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Fiesta Nutter
Registered: 04/06/04
Posts: 1576
Loc: Derby Bird
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Welcome to the site Ian It'l be good to hear your veiws on matters over the ST and Sales etc. Nice to have another person from up north
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#8091 - 16/03/05 04:13 PM
Re: From a Ford dealers point of view..............!
[Re: N13KY]
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Fiesta Fan
Registered: 15/03/05
Posts: 111
Loc: North Manchester
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Thanks Scott and Nicky. Thanks for my 'o', and 5 stars!!! Where did they come from?!! I feel at home already
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#8092 - 16/03/05 04:25 PM
Re: From a Ford dealers point of view..............!
[Re: LocalFordDealer]
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Porsche 997 Turbo & ST150
Registered: 27/02/04
Posts: 18100
Loc: Nuneaton, Warwickshire
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#8093 - 16/03/05 04:26 PM
Re: From a Ford dealers point of view..............!
[Re: LocalFordDealer]
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Fiesta Nutter
Registered: 04/06/04
Posts: 1576
Loc: Derby Bird
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Good Good hehe, we aim to please!
I hope you Enjoy your stay!
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#8095 - 16/03/05 09:27 PM
Re: From a Ford dealers point of view..............!
[Re: Hugh]
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Fiesta Nutter
Registered: 01/03/05
Posts: 1088
Loc: west london, heathrow
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HOW DO U GET THEM STARS????
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Bring It If You Think You Are Fast Enough
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#8097 - 16/03/05 11:23 PM
Re: From a Ford dealers point of view..............!
[Re: N13KY]
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Fiesta Nutter
Registered: 01/03/05
Posts: 1088
Loc: west london, heathrow
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how did u do that n13ky v?????? also how do i get rid of that noob thing under my name??
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Bring It If You Think You Are Fast Enough
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#8099 - 17/03/05 12:07 AM
Re: From a Ford dealers point of view..............!
[Re: Jonesy]
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Porsche 997 Turbo & ST150
Registered: 27/02/04
Posts: 18100
Loc: Nuneaton, Warwickshire
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#8100 - 17/03/05 02:43 AM
Re: From a Ford dealers point of view..............!
[Re: Scotty]
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Fiesta Nutter
Registered: 01/03/05
Posts: 1088
Loc: west london, heathrow
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lol
fiestaRs how did u do that???
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Bring It If You Think You Are Fast Enough
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#8102 - 18/03/05 02:31 PM
Re: From a Ford dealers point of view..............!
[Re: N13KY]
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Porsche 997 Turbo & ST150
Registered: 27/02/04
Posts: 18100
Loc: Nuneaton, Warwickshire
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#8103 - 20/03/05 08:06 PM
Re: From a Ford dealers point of view..............!
[Re: LocalFordDealer]
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Fiesta Mad
Registered: 13/11/04
Posts: 338
Loc: Essex
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Quote:
OK,
Your car looks to be a full factory order. By that I mean you dealer couldn't amend an existing Fiesta order already in the bank at the time of your order, so they had to wait for the next batch of ST's to be build at the factory. The build schedule goes something like this, for example:
January 1-10 Only Fiesta Finesse are built
11-15 Only Zetec and Zetec A/C
16-25 Only LX and Ghia
26-30 ST
Also, the demand for this car has taken everyone by surprise. It was expected to be popular but not by this much so, unfortunately, the waiting is inevitable. At least you know its not been sat in a field for 12 months before you drive it.
2nd of April is the maximum delivery time, you should get it sometime in the week before that.
As for Phyzzo's order, I'm stumped! I can't understand how his car is taking so long. Even with every option added it should take nearly 5 months to build a Fiesta!
I hope this helps and that I haven't missed anything!
My thoughts exactly, but they think its due to full leather & sunroof, have you seen a car with leather & sunroof? 
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#8105 - 23/03/05 09:40 AM
Re: From a Ford dealers point of view..............!
[Re: LocalFordDealer]
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Fiesta Mad
Registered: 11/02/05
Posts: 327
Loc: Nottingham, UK
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Hi Ian, good to get some feedback from someone with inside knowledge. I have to say, the dealer I used...GK Ford in Mansfield were very good. I was considering white with full stripes or red, but they explained the waiting time that I would have. I then saw a Performance Blue one and immediately loved it. Fortunately they had one of these in so I decidd to go for it. Had it nearly 3 weeks now, just over 1000 miles done and enjoyed them all. Spoke to my dealer sevice department yesterday to ask about booking it in for the 1500 mile check. They said just ring them the day beofre I want to take it in and they will do it while I wait. Seems good to me.
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ST Arrived (03/03/2005) - Love it!!
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#8106 - 23/03/05 10:21 AM
Re: From a Ford dealers point of view..............!
[Re: Freestyle]
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Fiesta Nutter
Registered: 01/03/05
Posts: 1088
Loc: west london, heathrow
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freestyle i never got told to bring mine in for a 1500 mile service check, r the ST's meant to have 1??
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#8108 - 23/03/05 10:57 AM
Re: From a Ford dealers point of view..............!
[Re: Scotty]
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Fiesta Nutter
Registered: 01/03/05
Posts: 1088
Loc: west london, heathrow
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i have just spoke to the dealer and they said that, that they used to do that but not any more and that was from 3 dealer ships, so.... they said if i wanted that i would have to pay
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#8109 - 23/03/05 11:03 AM
Re: From a Ford dealers point of view..............!
[Re: Jonesy]
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Porsche 997 Turbo & ST150
Registered: 27/02/04
Posts: 18100
Loc: Nuneaton, Warwickshire
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#8110 - 23/03/05 11:12 AM
Re: From a Ford dealers point of view..............!
[Re: Scotty]
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Fiesta Nutter
Registered: 01/03/05
Posts: 1088
Loc: west london, heathrow
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i just spoke to frod them selves and NOt dagenham motors and they said that some dealer ships offer the 1500m check and some dont, but to be honest mate i have either the uxbridge or stanes dealer near me all the other r miles away
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#8114 - 23/03/05 12:32 PM
Re: From a Ford dealers point of view..............!
[Re: Scotty]
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Fiesta Nutter
Registered: 01/03/05
Posts: 1088
Loc: west london, heathrow
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yep better be safe than sorry
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Bring It If You Think You Are Fast Enough
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#8115 - 23/03/05 01:37 PM
Re: From a Ford dealers point of view..............!
[Re: Jonesy]
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Fiesta Mad
Registered: 11/02/05
Posts: 327
Loc: Nottingham, UK
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I see you have the anwer to the question already. As I understand it the 1500 mile check up is at the discretion of the dealer as to whether they want to offer it or not. It is not a Ford requirement. As my dealer offered it I thought I might as well have it done.
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ST Arrived (03/03/2005) - Love it!!
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#8116 - 23/03/05 02:06 PM
Re: From a Ford dealers point of view..............!
[Re: Jonesy]
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Registered: 27/02/04
Posts: 1620
Loc: Warks
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Quote:
yep better be safe than sorry
That's what the warranty is there for! I never lift the bonnet. If it breaks then they can blimming fix it and there is no chance of them blaming me. I do check my tyre pressures though.
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#8117 - 23/03/05 03:52 PM
Re: From a Ford dealers point of view..............!
[Re: Hugh]
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Fiesta Mad
Registered: 11/02/05
Posts: 327
Loc: Nottingham, UK
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Tyres and oil is all I check.
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ST Arrived (03/03/2005) - Love it!!
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#8119 - 23/03/05 08:27 PM
Re: From a Ford dealers point of view..............!
[Re: Jonesy]
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n00b
Registered: 04/03/05
Posts: 30
Loc: West London
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My local Staines dealer offered me the free check-up, even offered for me to watch!!
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Picked up my ST on the 19th March!!
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#8120 - 25/03/05 11:44 AM
Re: From a Ford dealers point of view..............!
[Re: Gadgeteer]
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n00b
Registered: 06/03/05
Posts: 9
Loc: Derbyshire
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Hi Guys,
Whats the general reaction to the dealers when you mention sites like broadspeed etc, have you had good deals? or have they laughed at you and asked you to leave?
Thanks for reading
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) so if you ordered in November, the latest you should have expected a build date was January, then roughly 4 weeks from build the car shold be delivered to your dealer. Do you have a chassis number or anything that your dealer has given you? Its a strange one I'm afraid! 
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