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Be careful not to judge insurance based on price. A number of people i know boasted about elephant and admiral being the cheapest but they proved very unhelpful and would not pay out on claims, coming up with stupid excuses not to pay.



I agree about Elephant. My Mrs and my boss at work have both had trouble with Elephant. They tried to convince my Mrs that she only had 2 NCB when she obviously had 3, then they wouldn't send the certificate to her in the post to prove it for when she wanted to change insurance companies.

Another time she wanted to add me to her insurance under Elephant and they said it'd be £20 for a week or something like that and they said they'd take the money straight away, she said no worries. About 4 months down the line she got a letter from a debt collector saying they were going to take the money or assets of equivalent value if she didn't pay up! She phoned Elephant and they said they had sent her numerous letters by post telling her to pay but she didn't get any of them. It took quite a while to get through to them that they said they'd take the money on the day she made the original phone call but they said "it's in the hands of the debt collectors now, sort it out with them". Luckily, the debt collectors were good and quite helpful.

My boss was blamed for an accident and it took him months to sort it out because Elephant constantly sent the wrong things out in the post to him, or didn't send him anything at all.

Both have now left Elephant lol.
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Swansea City AFC - League One Champions 2007-2008 Carling Cup 3rd Round....Swansea 1-0 Cardiff....JACK ARMY!!!