To be honest I absolutely hate Ford. They are the biggest waste of space. Customer service......they don't even know the meaning of the word!
My car has been in twice now, as it doesn't start up all the time and there is a really bad squeeking coming from what sounds like the back end. The 1st time it went in they did nothing, except tell me it needs to go back in to be sorted. They told me they'd rang the "Technical Department" to see what the problem was with it not starting......let's be honest it wouldn't have taken more than 10 minutes to do it, and I could have done that myself. Oh and apparently it's a "characteristic" of the car......bulls**t!!
It went back in last Friday to have the squeeknig sorted......funnily enough, it's started squeeking again!!
They are absolutely useless, they couldn't organise a p**s up in a brewery if they tried.
I asked them if they were going to pay the addition charge my insurance keep making to be have another car for the day, I think we know what the response was to that...... I explained this to the patronising, hardfaced c*w on reception!!
Anyway that's my moan over with......