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yeah i couldnt believe it! I should of really gone to ford but didnt, went through my insurance and got a new front screen fitted yesterday for £75 excess.

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That won't affect your insurance which is good... but you should send the bill to and explain the problem... or take it to your dealership and get the manager out.

I'm doing exactly the same about my steering rack which just cost me £445 just for the part and labour ontop of that... they going to get a shouting at by me!!!

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yeah take the bill to your dealer and demand to speak to the service manager and explain whats gone on and get it sorted under warranty then you will get your money back,if they try and fob you off demand to speak to the dealer priciple.

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yeah take the bill to your dealer and demand to speak to the service manager and explain whats gone on and get it sorted under warranty then you will get your money back,if they try and fob you off demand to speak to the dealer priciple.

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You can't go in there storming norman-like for a cracked window because its more than likely not a fault with the car! Did autoglass shed any light on what may have caused it? Could you not get it analysed or something, cos without any proof of what caused it, there is nothing anyone can do! they would have to look at the glass which is no doubt now in a skip somewhere.

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amanda how do you mean"it might not be a fault with the car" it should not have happened in the first place (oh of course its a characteristic of the car silly me) lets put it this way if the windscreen cracks on a frosty morning when you put the heated windscrren on in my eyes as long as the car is still under manufactures warranty then it should be covered under the warranty, get back to the dealer with the reciept and see what they can do with recovering the costs back to you.